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Complete Range
Wide Knowledge
Value Adding Focus
Boxon.com is operated by Boxon Group AB, corporate identity number 556166–5000.
You can find our contact details here.
For secure and efficient payment, we collaborate with Svea Webpay. We offer payment by invoice or credit card.
Invoice payment
If you choose to pay by invoice, our standard* payment term is 15 days from the invoice date. We carry out a standard credit assessment, and the purchase can be completed once approved. To perform a credit assessment, you are required to provide your company registration number. If the credit assessment is not approved, it will not be possible to complete the purchase by invoice. In the event of late payment, interest will be charged at the reference rate + 8%. Any debt collection costs will be charged separately.
*Other terms may apply to customers with individual agreements.
We accept VISA and Mastercard for credit card payments. Together with Svea Webpay and Worldline, we ensure that your purchase is processed securely. When paying by card, you will be redirected to an SSL-certified page where you enter your details and complete the payment. Your payment card will be charged immediately.
Please note that for credit card payments, we reserve the right to invoice any environmental fees and excise duties separately afterwards.
Prices
Prices on the website can be displayed including or excluding VAT. VAT and any applicable charges, such as shipping, excise duties and environmental fees, are shown at checkout.
All amounts and fees stated in these terms and conditions are exclusive of VAT unless otherwise stated.
We reserve the right to adjust prices based on current market conditions. Changes in, for example, raw material prices, exchange rates, transportation and energy costs may affect prices. The price applicable on the delivery date will apply.
Specific agreements may apply to existing customers.
Small orders
For orders with a value below 125 EUR, a small order fee of 20 EUR applies.
For orders over 300 EUR*, we deliver your products free of charge to the specified street address (ground level) in Sweden; otherwise, a shipping fee of 29 EUR applies. Unless otherwise agreed, delivery of your products will be made DAP in accordance with the Incoterms applicable at the time. For deliveries outside Sweden, we can assist if required, but shipping costs will be borne by you.
If, for any reason, you are unable to receive your goods on the specified delivery date, an additional fee will be charged for a second delivery attempt.
*Different terms may apply to existing customers.
For orders placed Monday to Friday before 2:00 PM, the goods are normally delivered within 1-3 working days unless otherwise stated. Specific conditions may apply for existing customers, such as fixed delivery days or different cutoff times. According to industry practice, we reserve the right to over/under deliver by 10% of the ordered quantity.
Please note that longer delivery times apply for custom-designed products.
Pallets
Pallets used for delivery will either be charged separately or handled through a pallet pooling system. We reserve the right to charge for pallets used for delivery, including retrospectively.
Backordered items
We always strive to maintain high product availability. Information about availability and delivery times is provided in your order confirmation. However, products may occasionally be out of stock, or we may be unable to deliver the entire order at the requested time. To reduce environmental impact, we encourage you to order the item with your next order. Alternatively, we will arrange delivery as soon as the item becomes available again.
We make every effort to avoid and minimise picking errors and transport damage, but we ask you to inspect the goods upon delivery. Please notify the driver immediately of any damage or missing products and then contact us so that we can correct the issue. This enables us to resolve the matter without delay.
Incorrectly ordered goods
If you have ordered a product by mistake, you may return it to us within 10 days of receipt. This does not apply to custom-made products. All products must be in good condition and in their original packaging. A return handling fee of 45 EUR will apply, and 30 % of the order value of the incorrectly ordered product will be deducted. You are responsible for any return shipping costs. Please contact us before returning any products so that we can assist you.
Claims
If you wish to file a claim for a product, you must contact us within 10 days of receipt. We will then agree on when we can collect the goods. Once the claim is approved, the amount will be credited, typically within two weeks.
A start-up fee of 15 EUR applies to custom-made products. We undertake to archive tools such as printing plates and dies for one year following the most recent delivery of the product.
We reserve the right to correct any pricing errors and cannot guarantee availability in the event of products being sold out or discontinued. We reserve the right to correct any errors.
Read our general terms & conditions here.
Last modified: 28.09.2026
